Support & Account Deletion

Last updated: March 1, 2026

Contact Support

For questions, issues, or feedback about SmartLots Pro, please contact us:

You have the right to request deletion of your account and associated personal data. To request account deletion:

Send an email to support@smartlotpro.com from the email address associated with your account.
Include the subject line: "Account Deletion Request"
Include your full name and the dealership you are associated with.

We will process your request within 30 days. Upon deletion:

Your account will be permanently deactivated
Your personal information (email, login credentials) will be removed
Vehicle ticket data you created may be retained in anonymized form as it is business-critical dealership inventory data owned by your employer
Photos you uploaded will be retained as dealership property but will no longer be associated with your personal account

You may request a copy of the personal data we hold about you by emailing support@smartlotpro.com with the subject line: "Data Export Request".